New York Workers' Comp Audit Help That Keeps You in Control

From Williamsville, we help New York business owners and employers through workers' comp and general liability premium audits, NYS Department of Labor audits and WCB notices, reviewing your records and calculating your premium before anything is submitted so an audit or state notice doesn't turn into a bill you never saw coming.

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Clear Answers Before You Submit Anything

An audit letter from your carrier, the Department of Labor or the Workers' Compensation Board usually arrives with a deadline and very little explanation. You're left wondering which payroll records to send, whether your class codes are right, and how much more you might owe. Queen City Professional Services provides workers' comp audit help in NY for employers who want to understand their numbers before they respond.


Karen Catalano has worked in insurance since 1998, across personal lines, underwriting and commercial insurance, so she knows how carriers and auditors read your records. As your workers' comp audit consultant in Williamsville, NY, she stays your single point of contact from the first notice through the final result, while you keep running your business.

We handle the audits and notices New York employers face most often:

Our guidance follows the processes and forms WCB, NYSIF and the DOL actually use, because that is what employer workers' comp compliance in New York comes down to. If you'd like to read up before you reach out, our workers' comp audit guide walks through how the process works from notice to final bill.

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Workers' comp premium audits, whether your carrier or NYSIF is conducting them.

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General liability premium audits covering payroll, sales and subcontractor documentation.

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NYS Department of Labor unemployment insurance audits.

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WCB penalty notices and workers' comp noncompliance findings.

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Class code and payroll reviews before an audit begins.

When Audit Stress Builds, Get a Clear Path Forward

An audit is easier to get through when someone who knows the process is organizing it with you. Here's what Western New York audit assistance from our office looks like in practice:

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Audit-Ready Documents

We gather and organize your payroll reports, NYS-45 filings, certificates of insurance and 1099 records so everything the auditor asks for is complete and easy to follow.

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Premiums Calculated Before You Submit

We review your records and work through the premium math ahead of the audit, so you know whether you're likely to owe more or receive a return before the carrier sends its results.

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One Point of Contact, First Notice to Final Result

You work with the same person from the day the notice arrives until the audit is closed, so you never have to explain your business twice.

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Support for Online, Paper and In-Person Audits

Whether your carrier uses an online portal, a mailed questionnaire or an on-site auditor, we prepare you for the format in front of you, in person or remotely.

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Grounded in New York Rules and Local Service

Our work is built on WCB, NYSIF and DOL requirements and the forms each agency expects. Karen's years on local and state insurance boards, regional advisory boards and Project InVEST initiatives reflect a long commitment to employers in this region.

Services That Help You Stay Audit-Ready

Workers' Comp Audit Assistance

Our workers' comp audit assistance covers your payroll, class codes and subcontractor records, so you can answer your carrier's auditor knowing everything lines up.

General Liability Audit Assistance

General liability audits raise the same questions about payroll, sales, classifications and subcontractor certificates. Our general liability premium audit assistance prepares each piece so your answers are accurate the first time.

NYS Department of Labor Audit Assistance

A Department of Labor unemployment insurance audit looks closely at how you classify workers and report wages. Our NYS Department of Labor audit assistance organizes your records and prepares you for the auditor's questions.

Audit Dispute Support

If your audit results or an estimated audit bill don't match your records, our audit dispute support reviews the findings and helps you document and respond to each discrepancy.

Workers' Comp Compliance Support

WCB penalty notices, noncompliance findings and classification problems can escalate quickly. Our workers' comp compliance consulting gives you a practical plan to respond and bring your business back into compliance.

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Western New York Owners on Handing Their Audits to Us

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– After 50 Inc., Lancaster, NY

"The part I appreciate the most is that Karen takes care of everything, she will even host the actual audit in her office. This not only allows me to focus on running my business it also gives me peace of mind knowing I have no estimate audits or enormous premium bills."

– Mark S. Hayes, Construction Trades Staffing Inc., Orchard Park, NY

"Quarterly Comp Audits take minutes, not hours. Karen has the entire audit period all buttoned up to the last dollar."

Who We Help Every Day

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Construction Contractors

Managing subcontractors, classifications, and payroll reporting can get complicated fast. You get support that helps keep your records clean and your audits manageable.

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Staffing Agencies

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Small Businesses

If audits and compliance feel outside your day-to-day focus, it's easy to feel overwhelmed. You get straightforward guidance that makes requirements easier to understand and handle.

Answers for New York Employers Facing an Audit or Notice

  • Who can help my business with a workers' comp audit in New York?

    Queen City Professional Services helps New York employers prepare for and respond to workers' comp premium audits. We review your payroll, class codes and subcontractor records, calculate the expected premium before anything is submitted, and stay with you until the audit is complete. We work with businesses across the state, in person or remotely.

  • Is there workers' comp audit help for employers near Buffalo?

    Yes. Queen City Professional Services is based in Williamsville and works with contractors, staffing agencies and small businesses in Buffalo, Amherst, Cheektowaga and across Erie and Niagara counties. We can meet in person or handle the audit remotely, whichever works better for you.

  • What should I do when my insurance carrier schedules a workers' comp audit?

    Note the deadline and the audit format first, whether it's online, by mail or in person. Then gather your payroll records, quarterly NYS-45 filings, 1099s and certificates of insurance for any subcontractors. Having those records reviewed before you submit helps catch class code and payroll errors, and responding on time keeps you out of an estimated audit, which bills you based on the carrier's assumptions instead of your actual payroll.

  • Who helps New York employers with a Department of Labor audit?

    Queen City Professional Services helps New York employers prepare for NYS Department of Labor unemployment insurance audits. These audits focus on how workers are classified and how wages are reported. We review your payroll and contractor records ahead of time and help you answer the auditor's questions clearly.

  • Where can I get help answering a Workers' Compensation Board notice in Western New York?

    Queen City Professional Services, based in Williamsville, helps Western New York employers respond to WCB penalty notices and noncompliance letters. We review what the notice is asking for, gather proof of coverage and the supporting documents, and help you respond before the deadline on the notice.

Stop Guessing and Get Audit-Ready Before the Deadline

When a deadline is close, a clear plan makes the difference. We help employers from Williamsville and Buffalo to Rochester, Syracuse and Albany get organized, understand their numbers and submit with confidence. Email us your audit notice and we'll tell you what comes next.

Workers' Comp Audit Help Across Western New York and Beyond

Queen City Professional Services

1323 N Forest Rd, Williamsville, NY 14221


Phone: (716) 783-8276

Email: karen@queencityworkerscomp.com

Hours: By appointment


Our Williamsville office is home base for Western New York audit assistance, with carrier audits, DOL audits and WCB notices handled for employers in

  • Williamsville and Amherst
  • Buffalo and Cheektowaga
  • Erie and Niagara counties, including Niagara Falls

We also help employers in Rochester, Syracuse and Albany, and throughout New York State, with audits handled in person or remotely. Wherever your business is located, employer workers' comp compliance in New York follows the same WCB, NYSIF and DOL rules we work with every day.